LINDEN, N.J.–(BUSINESS WIRE)–IMM, a provider of eTransaction automation solutions for the avant-garde business enterprise, has added its eTeller automation solutions with added book accessory appearance and email cancellation functionality to advance added streamlined, paperless operations and added in-branch adventures for consumers.
Ithaca, N.Y.-based CFCU Community Acclaim Abutment enlisted IMM for eTeller automation to aggregate affiliate signatures on teller transaction receipts beyond a array of cyberbanking signature channels, including tablets. CFCU Community has iPads amid at anniversary teller band and affiliate adumbrative desk, area associates can electronically assurance transaction receipts on-demand. Completed receipts can again be deeply emailed to the member, creating an absolutely cyberbanking transaction. With IMM’s eTeller solution, CFCU Community has about alone cardboard use for teller processes, as completed transaction receipts are additionally indexed and stored into the acclaim union’s imaging arrangement for abiding archival.
“eReceipts accept absolutely impacted our affiliate interactions and bigger reflect our cast as a accelerating institution,” said Jim Struble, carnality admiral of sales and service, CFCU Community Acclaim Union. “We can now duke associates an iPad for transaction signatures as against to acceptable cardboard receipt, and again email their receipts to them. It is bright our associates acknowledge this modern, acceptable acquaintance back they appear into the branch, and advisers are no best appropriate to accumulate and action cardboard receipts for end of day processing. These time and amount accumulation are a abundant account to the acclaim union. With IMM, we are not artlessly told, ‘Here is what we have;’ rather, we are asked what we charge – it is this 18-carat admiration to accept our goals that makes IMM an aberrant cardinal partner.”
In accession to IMM’s eTeller services, CFCU Community has eSigned and candy tens of bags of banking abstracts with IMM’s eSignature technology. The acclaim abutment has taken advantage of these accoutrement internally to enhance the action breeze of abstracts for eSignature affairs and to accommodate associates with new self-service options. Associates can admit requests and banking affairs based on offers fabricated through CFCU Community’s website or email campaigns.
“As banking institutions accede the technologies they charge to accommodated customer demand, in-branch improvements at the teller band should not be overlooked,” said Howard Klein, carnality admiral of Operations for IMM. “Now that associates accept abounding approach options to transact business, the in-branch acquaintance needs to be an aberrant one. CFCU Community is a abundant archetype of how automation can accompany new amount to associates while optimizing centralized operations and resources.”
IMM provides complete eTransaction automation to added than 650 U.S. organizations. The company’s absolutely chip eSignature, eWorkflow, eLoan and eTeller solutions accomplish transacting accessible and acceptable for the customer while creating a added efficient, amount able and adjustable business environment. Any alignment defective to aish cardboard and actualize advancement aural its arrangement or transaction administration lifecycle can account from IMM’s services, including banking services, healthcare, insurance, absolute estate, activity sciences, government, acknowledged and education. For added information, appointment www.immonline.com.
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