KANSAS CITY, Mo. — A Missouri woman is angry for a acquittance afterwards a Hoverboard benefactor she ordered a present from aback shut down.
It turns out that she’s not alone.
“If you allegation any added instruction, leave a bulletin and chump account will alarm you aback as anon as possible.”
It’s a bulletin that Bobbi Stevens has been alert to for a week, and no one has anytime alleged her back.
Stevens is aggravating to get her money aback from Hoverboarder.com. She ordered one of the boards for her daughter’s Natalie’s 11th birthday.
“She said it was the alone affair she capital for her altogether and Christmas,” Stevens said.
She placed the adjustment December 6th, advantageous $199 on her prepaid card. The actual aing week, the aggregation agreed to stop affairs the lath afterwards the Federal Consumer Product Assurance Commission acicular out it wasn’t in acquiescence with industry standards. The boards are a abeyant blaze hazard.
Stevens got an email from the aggregation adage it was “ceasing all operations.” But to get a acquittance she would allegation to acquaintance her acclaim agenda company. So she contacted Green Dot, the prepaid cards you buy at Walmart.
“When I alleged the acclaim agenda aggregation they said that because it was prepaid the acquittal had already posted, and there was annihilation they could do about it. I would accept to acquaintance Hoverboard.
But Hoverboard has not alternate her buzz calls or her emails. That’s back she alleged FOX 4 Problem Solvers.
A ysis of the internet shows Stevens isn’t the alone one accepting adversity accepting a acquittance from Hoverboarder, so we angry our absorption to the Green Dot card.
Even prepaid cards like it action some protections. In fact, according to this Green Dot cardholder acceding it offers abounding of the aforementioned protections a acclaim agenda does back there is a counterfeit charge, including conditional acclaim while they investigate your claim.
So we alleged Green Dot card, and back the guy at the added end said he couldn’t advice us, we asked for a manager.
That’s back we were told about a altercation resolution form. That’s article Stevens says she was never told about alike admitting she’s contacted the Green Dot agenda assorted times for help.
After Stevens abounding out the form, Green Dot, should accept provided her with conditional acclaim aural 10 day while it advised her dispute. Just to accomplish sure, FOX 4 contacted Green Dot’s accumulated office, which is now additionally attractive into her dispute.
That’s acceptable news, because Stevens could absolutely use the money. Back the aboriginal Hoverboard she ordered didn’t arrive, she spent addition $200 affairs her a babe a additional Hoverboard; this time from a aggregation in town.
If you’ve additionally bought a Hoverboard, check actuality to accomplish abiding that it meets assurance standards.
If you’re accepting agitation accepting refunds with prepaid cards, bang on this link.
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