SOUTHERN INDIANA — Agent owners who accept beyond the tolled bridges afterwards a RiverLink annual will anon accept to pay the price.
The aboriginal invoices for tolled arch crossings amid Louisville and Southern Indiana will be beatific Friday, with added mailings to chase in the advancing days, according to a annual absolution from RiverLink.
It costs $2 for a commuter agent to cantankerous a tolled arch already with a prepaid RiverLink annual and transponder, while commuter cartage afterwards an annual or transponder are answerable $4. The cameras captures their authorization bowl and invoices are mailed to their vehicle’s registered owner. The assessment ante are college because of authoritative costs.
It’s still accessible for agent owners who accept their bills in the mail to access the lower assessment rate, however. They accept to acquaintance RiverLink chump service, accessible a prepaid RiverLink annual and appeal a transponder.
How the invoices work
Two one-way crossings in a commuter agent over any of the tolled bridges will activate an invoice. Any added crossings in the agent are calm for the aing 15 days, and an balance is mailed to the buyer of the vehicle.
Additional tolled bridges crossings afterwards the antecedent balance and assorted cartage registered to the aforementioned abode will be billed in abstracted invoices. The bills are not combined.
Bills can be paid online, by mail, by buzz or in being at a RiverLink chump annual center. Online payers go to www.RiverLink.com and bang on the blooming log-in on at the top appropriate of the screen.
Invoices are mailed application the afterward schedule:
1. The aboriginal RiverLink balance includes alone tolls owed and no added fees. Agent owners accept 30 canicule to pay the bill.
2. If the bill is not paid, a additional bill will be mailed that includes a $5 authoritative fee. Agent owners accept 20 canicule to pay the additional invoice.
3. If the additional bill is not paid, the agent buyer is in abuse and a $25 abuse fee is added to the third invoice. The disciplinarian has 30 canicule to pay the third bill.
4. If the balance is still not paid, the bill moves to collections and a $30 collections fee is added to the absolute amount. Agent owners in Kentucky and Indiana who do not pay their tolls may additionally face restrictions on agent allotment until tolls and accompanying fees are paid.
Drivers who appetite to lower their bill by aperture a RiverLink annual charge accessible the annual afore the bill moves to the accumulating process. Agent owners are not able to accessible a RiverLink annual online if there are outstanding tolls associated with the authorization plate.
Trips taken afore aperture a prepaid RiverLink annual will not authorize for the frequent-user discount, which reduces assessment ante for commuter cartage from $2 a arch to $1 if the cartage crosses the tolled bridges 40 times in a agenda month.
Vehicle owners charge complete three accomplish to accept the bargain assessment bulk afterwards additionally accepting an invoice:
1. Alarm 855-RIV-LINK or appointment a RiverLink chump annual center.
2. Pay the accepted balance (outstanding tolls will be bargain to transponder rates).
3. Accessible a prepaid RiverLink account.
If registering an annual in person, drivers ability not accept a concrete transponder. Food of RiverLink bounded transponders for commuter cartage accept been depleted. Added food are accepted in February. Drivers with prepaid RiverLink accounts will still pay the everyman assessment ante while they delay for their transponders to survive.
RiverLink E-ZPass transponders, which bulk a ancient fee of $15, but are transferrable amid cartage and accessible on tolled anchorage in added states, abide in stock.
Vehicle owners are encouraged by RiverLink to ysis their invoices anxiously for accuracy. Anniversary account will detail trips on tolled bridges for about a 15-day period. The balance will accommodate the date and time of anniversary crossing, which tolled arch was beyond and the bulk of the toll.
Vehicle owners with questions about their invoices can acquaintance RiverLink chump annual by phone, by email ([email protected]) or in being at one of two RiverLink chump annual centers.
Customer annual centers are amid at 103 Quartermaster Court in Jeffersonville and 400 E. Main St. in Louisville. The centers are accessible 7 a.m. to 7 p.m. Monday through Friday. They are additionally accessible 8 a.m. to 2 p.m. on Saturdays.
High alarm aggregate and abundant cartage at chump annual centers are accepted as agent owners accept their aboriginal RiverLink invoices. Agent owners are asked to be able with their balance cardinal and authorization bowl number.
A callback affection is in abode for the morning, midday, and aboriginal afternoon hours. Customers who absorb bristles account on authority accept the advantage of abrogation a adopted callback number. The callback affection is offered through 3 p.m., to advice ensure assembly acknowledgment calls in a appropriate fashion.
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