Taxi booking account 13CABS has been accused of adulteration abstracts in its latest attack adjoin US ride administration service, Uber.
On Friday, 13CABS acquaint on Facebook what it claimed was an Uber driver’s cancellation assuming a user had been answerable $350 for a ride amid the Melbourne CBD and Tullamarine Airport that morning – commonly a cab book of $70.
Mumbrella understands the account was offered to a cardinal of media outlets aftermost anniversary who all beneath to awning the story. Fairfax announcer Patrick Hatch acquaint the cancellation in a since-deleted cheep at 5pm on Friday.
13CABS acquaint the cancellation on its Facebook folio during the day where it accustomed actual criticism from commenters and was after aggregate on the Reddit Australia forums.
In a account to Mumbrella, an Uber agent said: “This cancellation was an accessible photoshop, it is missing the booking fee band item, which is accepted on accustomed Uber receipts.
“The abject book of $91.55 can alone be accurate if it was a three-plus hour cruise to the airport accustomed our time and ambit ante on UberX.”
A 13CABS agent alone Uber’s claims, cogent Mumbrella: “The cancellation in catechism was provided by a ride allotment disciplinarian late on Friday. The cancellation shows what the disciplinarian earned, and demonstrates the amount billow was 3.9 times the basal fare. We accept no acumen to accept the cancellation is annihilation but authentic.”
13CABS appointed Thinkerbell to administer its artistic and cardinal business casework in July. It is not bright if Thinkerbell is responsible for 13CABS’ amusing media attendance or the declared tampered document. Thinkerbell has been contacted by Mumbrella for animadversion about the declared tampered Uber reciept.
In September 13CABS launched its Good Serge campaign, with Thinkerbell’s first accomplishment for the auto aggregation criticising Uber’s use of billow pricing.
This is not the first time 13CABS – which is amenable for added than bisected of all taxis on the alley in Melbourne, Sydney, and Brisbane – has had problems in its action adjoin the US ride administration giants.
In 2012 the aggregation alone a attack highlighting the risks of animal advance to Uber users after complaints to the Announcement Standards Board and an online address agitation the attack admiring over 3,000 signatures.
Other Australian auto companies accept additionally had problems with their anti-Uber messages. In 2016, the NSW Auto Council additionally absent out with the announcement babysitter over a attack claiming the US-based account was unsafe.
Since publication, Uber has adapted its claims and now alleges the cancellation was for a exceptional UberXL ride taken some weeks afore aftermost Friday’s storm.
An Uber agent told Mumberella: “After added investigation, we now accept this was an old XL cancellation from several weeks ago that was repurposed to falsely affirmation it was a cruise that occurred during Friday’s storm.”
This adventure has been adapted to reflect Uber’s adapted account forth with acquainted Patrick Hatch deleting his tweet.
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